Thursday 26th November 2015

Event: Seminar: Rip Up The Rule Book

The Consumer Rights Act came into force on 1 October 2015 and represents the biggest change in consumer legislation for several decades.

Any businesses dealing with consumers who were previously familiar with the Sale of Goods Act and accompanying regulations need to “rip up the rule book” and get to grips with the new law.

In particular, the Act will consolidate key consumer rights in respect of contracts for goods, services, digital content and the law relating to unfair terms in consumer contracts. New tiered remedies will apply where consumers are supplied with defective goods, and there are also changes to the law on installed goods.

Awareness of these changes will be key to avoid customer claims.

In this seminar, we will outline:

the legislation which is now out of date;
the main changes to the position under the Sale of Goods Act; and
the new consumer remedies.

If your business trades with consumers you must be aware of this shake-up in the legislation and the changes the Act will bring.

At the end of the seminar there will be an extended opportunity to meet the regulatory team and discuss any matters arising over a cup of tea.

To book please email Pat Coyle on pat.coyle@rollits.com including in the subject line “Rip Up The Rule Book”.

Or to book by phone, call 01482 337331

26 November 2015

8.30 am - 10.30 am