Thursday 23rd February 2023

Event: Leadership for Growth 3: Communication for Leaders - 23/2/23

Date: Thu 23 February 2023
Time: 9:00AM - 11:00AM
Where: Online Webinar

To book
Having a business plan and strategy is half the battle for SME managers or owners. Communicating this clearly and consistently to the most important stakeholders is the next part of this challenge. In this workshop we talk you through the key parts of effective leadership communications, helping you to create your own plan of action.

In this 2-hour Webinar, the third* of a six-part “Leadership for Growth” series, we use best practice case studies and the latest business insights in effective leadership communication:

The webinar includes:
- What messages do you want to communicate?
- What are your communication options?
- Who are your key stakeholders?
- What are the needs of your different stakeholders?
- How do you know your message(s) is understood?
- Developing a simple and consistent communications plan
*This ‘stand-alone’ webinar is also the third of a series of six half-day workshops that will help you to transform the leadership performance of your business.

Who Should Attend:
This 2-hour webinar is ideal for leaders and managers of small businesses. Whether you employ a small growing team, or an established bigger business, this workshop will give you an opportunity to further strengthen your leadership skills and capacity.

Delivery:
This webinar will be delivered by Edward Ryder from Biskit Ltd. Edward has over 30 years of business experience, and regularly works with companies across the UK, helping them scale and grow.

Event: Foundations for Growth: Part 5 – Building Business Sales Capabilities

Date: Thu 23 February 2023
Time: 9:00AM - 1:00PM
Where: Louis Pearlman Centre, Goulton Street, Hull, HU3, 4DL
To book
In this workshop you will learn how to create an easy to use and highly effective system which will save you time and money. If you want to convert new leads and build long-standing customer relationships successfully and easily, then this is the workshop for you.

This ‘stand-alone’ workshop is also the fourth of a series of six half-day workshops that will help you to transform the performance of your business. Managing leads effectively can not only save you time within your business but also improve your conversion to sales and establish positive customer relationships.

This 4-hour workshop will explore key approaches and systems that will help you to more effectively manage incoming sales opportunities and new leads. This workshop will look at:
- Onboarding and offboarding processes
- Client Relationship Management Systems
- Lead Data Management

This workshop session is ideal for leaders and managers of small businesses. It will be particularly useful for businesses that are interested in learning how to create better customer relationships and establish systems for more automated Lead Management.

Participants will learn how to set-up and manage a Customer Relationship Management (CRM) system to streamline the journey from lead generation to customer purchase. Participants will plan their customer experience journey exploring how to ‘onboard’ new customers, how to nurture their customers and any ‘offboarding’ process too; leaving their business with a streamlined and efficient system to provide their customers with a high-quality experience from start to finish.

Delivery:
This workshop will be delivered by Steve Page and Sam Castledine (PAGE Consulting Ltd). These presenters jointly delivered the highly successful ‘Business Start-up’ programme in the region as well as individually many other regional business support initiatives.

Steve Page is a highly experienced and respected business consultant and coach who has been providing high calibre business training and coaching to business start-up’s, Micro’s and SME’s over the last 20 years. Steve’s background is in senior business management positions in international blue chip corporations, he has a Master’s Degree in Business (MBA) with distinction with numerous qualifications in business management and coaching / training.

Samantha Castledine brings an array of business experience and knowledge as a serial entrepreneur. Having created an award-winning company in her twenties, Sam specialises in helping entrepreneurs develop digital service-based business. Sam has a proven track record in business administration and executing growth strategies.

Event: HR Foundations For Growth Part 1: Effective Workforce Management and Development

Date: Thu 23 February 2023
Time: 1:30PM - 3:30PM
Where: Online Webinar
To book
It’s never been more challenging to bring the right people into your business, in addition to holding onto your best members of staff. But with effective workforce management and development, your business can still get the people and skills it needs to flourish.

With employees and candidates now faced with more choice than ever, you are in direct competition with your competitors for the best talent; so, making sure you can attract and more vitally retain talent is now more important than ever.

With the start of a new year, why not take a new look at your workforce management and development approaches with our Foundations for Growth – Effective Workforce Management & Development Series?

In this high impact 4 hour workshop, we take you through the key elements of effective workforce management, helping you to apply tips and ideas to your business:
- How workforce development planning can aid business growth
- How to make a start on a workforce plan, including:
- Skills/training needs analysis
- Vacancy management
- Talent management and retention
- Managing staff progression
This 4 hour workshop is ideal for leaders and managers of small businesses. Whether you employ a small growing team, or an established bigger business, this workshop will give you the practical tools to build an effective workforce development plan.

During the session, delegates have the opportunity to discuss their own business challenges, and identify areas of success and future development.

Further opportunities exist for delegates to undertake a more detailed 4 hour 1:1 session.